Supervisor, Mrktg In House

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Job Summary     Assists the   Travel + Leisure   In-House Marketing Manager in overseeing the daily operations and productivity of the In-House Marketing Team.   Assists   in the interviewing, hiring, supervision, training, development, and behavior/performance management of associates.   Essential Job Responsibilities   Responsibilities   include but   are not limited to:   • Direct supervision of In-House Marketing staff: interview,   hire   and train associates; plan,   assign   and direct work; conduct performance reviews; motivate, reward, and provide disciplinary action when necessary (termination and conflict resolution). (45% time)   •   Maintain   total site marketing penetration standards set by management.   Run daily reports to include, but not limited to, Daily Arrival Report, Daily In-House Report, Owner Arrival   report .   Prepare daily and weekly status reports to include, but not limited to, show factors and Penetration rates to be   submitted   in a timely manner   for corporate deadlines. Prepare   additional   reports   deemed   necessary by management. (30% time)   • Coordinate with In-House and   Front Line   sales management   with regard to   tour seats available and potential tour flow. Coordinate with sales   regarding   new/changes in marketing programs (booking/gifting policies). (10% time)   •   Maintain   copies of invitations and daily tour manifests for reference purposes. Resolve issues   pertaining to   tour statuses, bookings, coding, etc. Order and maintain departmental supplies (collateral material, uniforms, etc.) (10% time)   • Other duties as assigned (5% time)     Travel Requirements   Minimal   Minimum Requirements and Qualifications     Education   High School Diploma, GED, or equivalent   Training requirements     None   Knowledge and skills     • Excellent verbal and written communication skills; must maintain a high level of professionalism at all times   • Ability to effectively coach, counsel and motivate direct reports   • Provide exceptional customer service (i.e. must be able to communicate in a positive and effective manner when dealing with upset owners)   • Ability to efficiently multi-task   • Ability to negotiate effectively   • Working knowledge of marketing databases   • Ability to recruit, train and develop employees   • Ability to lead by example   • Detail oriented and accurate   • Ability to carry out responsibilities in accordance with the organization's policies and applicable laws   • Demonstrated problem solving ability     Technical Skills   • Maintain up to date knowledge on all company systems such as; Mainframe, Focus and CRS.     Job experience     • Two (2)   years   marketing experience   required , primarily in   vacation   ownership industry.   Experience equivalent to the education requirement may be accepted in lieu of the education requirement.   How You'll Be Rewarded: We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identify theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected] , including the title and location of the position for which you are applying.