Attendant Coordinator

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.
Job Description:
Attendant Coordinator-Personal Care Services
El Paso, Texas
Full-Time | 8AM - 5PM | On-Site
At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as an Attendant Coordinator.
Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.
To continue to be an industry pioneer in delivering unparalleled care, we need an Attendant Coordinator with commitment and compassion. Are you one of them? If so, apply today!
Why Join the Elara Caring mission?
Work in a collaborative environment.
Be rewarded with a unique opportunity to make a difference.
Competitive compensation package
Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
Opportunities for advancement
Comprehensive insurance plans for medical, dental, and vision benefits
401(K) with employer match
Paid time off, paid holidays, family, and pet bereavement
Pet insurance
As Attendant Coordinator, you’ll contribute to our success in the following ways:
Schedule and coordinate homemaking, personal care, and home health aide services
Manage planned and unplanned absences and arrange immediate coverage when needed
Build and maintain permanent caregiver schedules
Monitor and manage clients, holds, and delayed start-of-care documentation
Submit required client communication forms and regulatory documentation
Maintain accurate client and caregiver records, including plans of care and change-of-status updates
Track ISP compliance, data entry, and documentation accuracy
Update caregiver availability and assign floating or fill-in caregivers as needed
Monitor daily service delivery to ensure coverage and authorization alignment
Review utilization, billing, and payroll-related reports to identify and correct discrepancies
Communicate professionally with caregivers, clients, case managers, and internal teams
Support caregiver compliance, training requirements, in-services, and certifications
Escalate performance or compliance concerns to supervisory leadership
Support branch growth initiatives and participate in training as directed
Ensure compliance with HIPAA, company policies, and all regulatory requirements
Perform additional duties and projects as assigned
What is Required?
High School Diploma or GED (required)
Two (2) years of experience in a fast-paced office environment preferred
Experience working with elderly or disabled populations strongly preferred
Associate’s or Bachelor’s degree preferred
Strong verbal and written communication skills
Excellent organizational and multitasking abilities
Proficiency with computers and scheduling systems
Ability to work effectively in a fast-paced, high-volume environment
Knowledge of Medicaid, home care benefits, and healthcare operations preferred
Team-oriented, intuitive, and professional
Ability to motivate and support caregivers positively
Reliable transportation or access to public transportation
Ability to meet all agency health screening and testing requirements
Physically demanding, high-stress environment
Ability to sit, stand, bend, lift, and move intermittently
Ability to lift up to 50–100 lbs as required
Ability to work with ill, disabled, or terminally ill clients
Potential for irregular hours or call coverage as needed
You will report to the Office Manager.
This is not a comprehensive list of all job responsibilities; a full job description will be provided.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
#ElaraGA
Equal Employment Opportunity: We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected].
Pay & Benefit Information: Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience. Elara offers a broad range of benefits. Learn more at https://careers.elara.com/us/en/benefits.
EVerify: Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.