Housekeeping Lead, Day shift

11906 Aurora St. Lukes Medical Center - Environmental Services
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Hours are 11am to 7:30pm
Week 1: Off Monday and Saturday
Week 2: Off Sunday and Thursday
Discharge Team Lead
Rotating every other weekend
Rotating Holidays
Pay Range
$20.80 - $31.20
Please have a full and accurate resume uploaded to your application.
Major Responsibilities:
Lead co-workers in the day-to- day operations of the Environmental Services department (EVS) program.
Confers, plans ahead with supervisory staff, on job assignments, projects and activities.
Verifies completion of all assigned duties/tasks by Environmental Services staff according to EVS procedures.
Responsibility for assisting in scheduling of the Environmental Services staff.
Adjusts the daily schedule to ensure proper staffing in all areas.
Functions as Environmental Services Tech, knowing all positions/responsibilities within department. When in a lead role:
Role in Hazardous Materials, spills and disaster plans
Assists in competencies
Monitor Bed Tracking
Monitors lunch and breaks
Liaison between EVS and customers/staff as needed
Coordinate projects/set ups
Assist with room inspection high touch, etc.
Issues key, pagers, equipment, etc
Makes suggestions for work improvement
Supply and equipment use and maintenance.
Assists in training and introducing new equipment and cleaning methods by demonstrating techniques and procedures
Inspects equipment and supplies for cleanliness and possible damage, to ensure that it is in working for the next shift use and maintenance of all equipment.
Communicate to leadership associate performance, conduct, issues, etc.
Customer Satisfaction - Demonstrates a commitment to satisfying customer needs and exceeding customer expectations. Continues to improve patient and customer satisfaction scores.
Maintains courteous and pleasant attitude to patients, families and other contacts.
Utilizes appropriate chain of command in resolving complaints, grievances
Maintains confidential patient and departmental information.
Presents department in a positive manner to all contacts.
Utilizes AIDET with both Internal Customers and External Customers .
Demonstrates ability to identify and resolve interpersonal conflicts constructively when dealing with fellow associates.
Demonstrates a positive, supportive attitude to patient families and other personnel in emergency and non-emergency situations.
Displays patient and tact when dealing with other hospital personnel.
Trains associates and assists in Department Orientation Process.
Maintains licenses and certificates as appropriate
Fulfills operating unit, competencies, and required training.
Education/Experience Required:
High School diploma or equivalent
leadership experience preferred.
3 years experience with at least one in Housekeeping
Knowledge, Skills & Abilities Required:
Good communication skills
Good organizational skills
Excellent customer service skills
Must be able to communicate instructions
Physical Requirements and Working Conditions:
Team player Able to work with all levels of personnel
Demonstrates flexibility
Projects a positive attitude
Willing to learn, cooperate
Self motivated
Demonstrates initiative
Good communication skills.
Written and verbal Thinking consistent with Advocate Mission, Values, Philosophies and quality concepts
EVS product and equipment knowledge
Potential exposure to hazardous materials
Job responsibility involve walking, standing, bending, climbing and lifting throughout the work day.
Ability to perform medium lifting: up to 35 pounds occasionally and/or 10 to 15 pounds frequently and/or up to 10 pounds constantly.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.