Investor Support Officer

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Investor Support Officer
Hybrid
Amsterdam, Netherlands
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Job description
Investor Support Officers are responsible for servicing and managing a fund: collective of investors that pool money to make specific investments and benefit from the inherent advantages of working as a group. As Investor Support Officer you will have a challenging but diversified role within a team of Investor Services specialists. You will be responsible for all the day-to-day transfer agency activities of our Fund clients. Due to the diversified type of Fund clients (hedge funds, real estate, fund of funds, private equity, managed accounts and cryptocurrency) we are looking for someone who is hands-on and has a can-do mentality.
Responsibilities:
• Active client relationship and internal stakeholder management.
• Processing investor transactions, generating contract notes and investor statements – ensuring daily deadlines are met.
• Processes Capital Calls and Distributions and follows-up on payments made and received.
• Participates in preparation of periodical reporting (e.g. NAV reporting).
• Ensures effective compliance and controls in own area.
• Handles internal and external queries in a professional and timely manner.
• Acts as point of reference or expertise for colleagues.
• Ensures effective understanding of specific processes, fund offering documents and strict adherence to relevant procedures.
Job requirements
Ideal experiences and competencies:
• Any Business or Finance degree.
• 3 – 5 years of relevant experience in banking, finance, investment houses is preferred.
• Stakeholder management (clients, senior stakeholders, customers).
• Organized and detailed in handling data (ex. Ensuring validity and accuracy of data received).
• Excellent written and oral communications in Dutch and English.
Our offer:
• Financial compensation and secondary benefits, based on your qualifications and experience.
• Ability to work in an environment that supports personal growth and a balanced professional and personal life.
• Working in a global team that offers diverse challenges.
• An excellent working environment in an international, dynamic and growing organisation.
• Location: Amsterdam – office based with flexibility to Work From Home.
If you're interested in learning more about our team, please visit our page:
Working at Bolder
https://careers.boldergroup.com/working-at-bolder
How We Hire
https://careers.boldergroup.com/how-we-hire
Bolder Group Identity
https://boldergroup.com/about-bolder-group/
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