Membership Support Advisor

Reform UK is looking for a dedicated and organised Membership Support Advisor to join our team in Leicestershire, East Midlands. This is an exciting opportunity to play a key role in supporting our growing membership base and ensuring every member receives the highest standard of service.
About the Role
As a Membership Support Advisor, you will be the first point of contact for our members. Your responsibilities will include:
Resolving membership queries efficiently and professionally
Contacting members by phone and email
Handling renewals and supporting membership growth
Supporting national campaigns by liaising with members
About You
We’re looking for someone who is:
Proficient in using Google Suite software
Methodical, with excellent organisational skills and attention to detail
Confident and professional on the phone
Experienced in delivering great customer service
Driving License
Location: Office-based only, Leicestershire
No Hybrid or Remote working opportunities available for this role.
Salary: To be discussed
Full-time: Monday to Friday, 9:00 AM – 5:00 PM
Part-time: Three days per week minimum, can be discussed.
If you’re passionate about supporting people and want to be part of a dynamic, growing team, we’d love to hear from you.