KYB Specialist, Account (Contract)

About The Role
This role supports day-to-day operational activities with a primary focus on KYC, KYB, and account-related reviews. You will be responsible for ensuring cases are processed accurately, compliantly, and within agreed SLAs, while working closely with checkers, supervisors, and cross-functional teams to maintain high service quality.
What You Will Do
Review and process KYC, KYB, and account-related cases in accordance with internal policies and procedures
Validate customer information and supporting documentation
Identify discrepancies, potential risks, or missing information and take appropriate follow-up actions
Manage assigned cases end-to-end, from intake through resolution
Escalate complex, sensitive, or high-risk cases as required
Maintain accurate and up-to-date records in internal systems
Support account-related inquiries when operational capacity allows
What We Are Looking For
1–2 years of experience in operations, KYC, compliance, or a related function (preferred)
Strong attention to detail with good risk awareness
Ability to follow structured processes and consistently meet SLA targets
Clear written and verbal communication skills
Comfortable working with internal systems, tools, and dashboards
Team-oriented, dependable, and able to work independently after onboarding
Open to joining on a contract basis.