Senior Director, Sales and Client Success for Intel Operations Accounts

Rhombus Power, Inc. delivers AI-powered predictive intelligence in real time for defense and national security organizations worldwide. Our mission-built products— Ambient AI and Guardian— are transforming strategic, operational, and tactical decision-making. By empowering the shift from reactive analysis to proactive, predictive intelligence and decision support, Rhombus Power is providing foresight and freedom of action when it matters most.
Come join our cross-disciplinary and world-class team that is delivering game-changing solutions to transform global security.
Learn more about Rhombus Power, Inc. and watch a demonstration of Guardian, our AI Platform here:
https://www.youtube.com/watch?v=3PxY6su1Q-Q
https://www.youtube.com/@rhombuspower8558/videos
https://www.youtube.com/watch?v=Iby5WVNfQiI
See the following articles to learn more about what we do:
https://www.rhombuspower.com/news-and-media
About Rhombus
Rhombus delivers AI-powered predictive decision support software that transforms how military and intelligence organizations detect threats, assess risks, and make critical decisions. Our real-time platforms—Guardian and Ambient AI—fuse multi-source intelligence to provide commanders and analysts with decisive operational advantage when every second counts.
Positon Overview
We seek an exceptional leader—ideally a former senior intelligence or military officer or intelligence / defense senior executive—to serve as Senior Director, Sales and Client Success for Intel Operations Accounts. This is a mission-critical role at the intersection of cutting-edge AI technology and national security imperatives. Your mission: drive the adoption, expansion, and operational success of Rhombus' AI platforms across commands, agencies, and allied partners worldwide. You will own the complete customer lifecycle—from initial engagement through multi-year program expansion—ensuring our technology becomes essential infrastructure for defense readiness and coalition security.
This position demands the credibility to engage with four-star generals, cabinet-level officials, and national security leaders, combined with deep expertise in translating sophisticated AI capabilities into operational advantage. You will lead cross-functional teams, shape strategic requirements, and ensure our platforms deliver measurable mission impact.
Key Responsibilities
Product Line Ownership & Strategy
Own the performance, adoption, and revenue growth of the Guardian and Ambient AI product line across defense and intelligence customers
Define and execute go-to-market strategy aligned with defense modernization priorities and emerging operational requirements
Partner with product and engineering teams to translate field feedback into capability roadmaps and feature prioritization
Drive continuous improvement based on operational metrics, user adoption data, and mission outcomes
Oversee the full lifecycle from proof-of-concept demonstrations through production deployment and long-term sustainment
Senior Customer Engagement & Relationship Management
Build and maintain trusted relationships with combatant commanders, service chiefs, agency directors, and ministerial leadership
Serve as the principal liaison between operational customers and Rhombus' technical teams
Conduct executive briefings and capability demonstrations for senior defense and government audiences
Navigate complex procurement, acquisition, and budgeting processes (PPBE, Foreign Military Sales, coalition frameworks)
Translate operational challenges into technical requirements while articulating the strategic value of AI-enabled decision support
Revenue Growth & Market Expansion
Identify and pursue expansion opportunities within existing customer organizations and new defense markets
Position Guardian and Ambient AI as mission-essential capabilities, not discretionary technology purchases
Secure multi-year funding commitments and expand contract values through demonstrated operational impact
Develop strategic partnerships with defense primes, system integrators, and coalition partners
Represent Rhombus at international conferences, military exercises, and policy forums
Cross-Functional Leadership
Lead integrated "mission pods" comprising sales, customer success, technical account management, and solution architecture
Collaborate with marketing to develop case studies, success stories, and thought leadership content
Work with legal and contracts teams to structure agreements that enable rapid deployment and scaling
Partner with finance to forecast revenue, manage pipeline, and track key performance metrics
Foster a culture of mission focus, customer obsession, and operational excellence
Strategic Advisory & Thought Leadership
Advise executive leadership on defense market trends, competitive positioning, and strategic opportunities
Contribute to product strategy based on emerging operational concepts and defense innovation priorities
Mentor team members on defense culture, decision-making processes, and stakeholder management
Build Rhombus' reputation as a trusted partner capable of operating at the highest classification levels
Required Qualifications
Leadership & Experience
15+ years of progressively senior experience in intel/military operations, intel/defense programs, or national security roles
Proven track record leading complex, mission-critical programs or large-scale technology adoption initiatives
Direct experience managing P&L, revenue targets, or program budgets exceeding $50M annually
Demonstrated success navigating defense acquisition frameworks (DAS, JCIDS, PPBE, or equivalent International processes)
Relationships & Credibility
Established senior-level networks across defense and intelligence communities
Credibility and communication skills to engage effectively with flag/general officers and cabinet-level officials
History of building trust with diverse stakeholders including operational commanders, acquisition professionals, and policymakers
Technical & Analytical Acumen
Strong working knowledge of AI/ML technologies and their operational applications in intelligence and military operations
Understanding of intelligence analysis workflows, targeting processes, and operational planning cycles
Ability to translate complex technical concepts into mission impact and strategic value
Comfort with data-driven decision making and performance analytics
Communication & Influence
Exceptional executive presence and presentation skills
Experience delivering capability briefings at the O-6/GS-15 level and above
Skilled negotiator capable of structuring win-win agreements in complex environments
Cross-cultural competency and ability to work effectively across international partnerships