Account Director

As a Sales Account Executive for Infor's Installed Base, you will manage long-term relationships with existing customers and drive sustainable, repeatable revenue growth. Acting as a trusted advisor, you will identify opportunities, guide customers through Infor’s solutions, and ensure continued value delivery.
You will play a central role in orchestrating account strategies, leveraging cross-functional resources, and achieving ambitious sales targets while building strong, consultative relationships with key stakeholders.
A day in the Life typically includes
- Manage and grow a portfolio of existing Infor customers across your territory
- Serve as the main point of contact, coordinating internal teams to address customer needs
- Build strategic account plans and conduct regular check-ins with priority clients
- Identify new sales opportunities (white space) and lead value-driven conversations
- Conduct in-person and remote meetings with cross-functional stakeholders (CIO, CFO, Operations, etc.)
- Maintain CRM (SFDC) and forecasting tools (Clari) with accurate, up-to-date insights
- Use MEDDPICC methodology to qualify and advance sales opportunities
Basic qualifications
- Fluent in French and English (written and spoken)
- Proven experience in enterprise software sales or B2B account management
- Proficiency in Value Selling, C-Level engagement, and opportunity management
- Strong CRM knowledge (Salesforce preferred) and forecast discipline using Clari
- Advanced presentation skills and strong command of PowerPoint and Excel
- Ability to build and execute structured territory and account plans
- Experience engaging with senior stakeholders across IT and business functions
Preferred qualifications
- Familiarity with MEDDPICC qualification framework
- Experience in the Manufacturing, Supply Chain, or Finance sectors
- Working knowledge of GenAI tools like ChatGPT, CoPilot, or Le Chat
- Multilingual proficiency is a plus