Jr. Collections Specialist

Jr. Collections Specialist
Hyderabad, India (Remote)
Apply
Join as a crucial member of Fresh Prints’ Finance Team (Remote Working)
Description of the role:
As a member of our Finance Team, you're going to have wide-ranging responsibilities and goals. However, your primary focus will be to manage our entire invoice collection process. You will be responsible for making sure we receive timely payments of over $40 million a year in revenue.
On a day-to-day basis, this means:
Following up with customers on open and overdue invoices
Handle case escalations and complex invoices
Coordinating with Universities, Student organizations, and companies on invoice payments
Tracking and reporting on overall collections metrics
Applying check and Venmo payments to invoices
Taking card payments over the phone
Applying discounts and refunds to invoices
The Unknown - we're always looking to find new ways to improve and we also want you to take ownership of projects you think can add value
Requirements
1+ years of experience in the Finance/Collections/Accounts Receivable field
Excellent communication skills and proficiency in English are a must
Customer centric
Good problem-solving skills
Personal Attributes
Proactive: You believe it’s always on you to make sure anything you do is a success.
In love with a challenge: You revel in solving problems and want a job that pushes you out of your comfort zone.
Goal-oriented: You’re incredibly ambitious. You’re dedicated to a long-term vision of who you are and where you want to go.
Open to change: You’re inspired by the endless ways in which everything we do can always be improved.
Calm under pressure: You have a sense of urgency but channel it into productively working through any issues.
Super attentive to detail: You have an eagle’s eye for detail and can catch any mistake within seconds.
Job Location: Work From Home / Remote
Working Hours: 8:00 AM - 5:00 PM EST (US Timings), Monday to Friday
CTC: between $400 to $550 base monthly salary (depending on experience)
At Fresh Prints, we deeply value the long-term contributions of our team. To recognize and celebrate that commitment, we offer a 2-month paid Sabbatical to eligible employees.
Fresh Prints never charges any money during the hiring process. If you’re asked to pay for a job, it’s not real.
Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.