IT Intern

IT Helpdesk Internship - Summer 2026
US East Office (Jacksonville, FL)
We exist to transform our customers and change lives
Who We’re Looking For
The Corporate IT Support Helpdesk Intern is responsible for providing technical assistance and support to internal employees at RF-SMART. This role involves diagnosing and resolving hardware, software, and network issues, responding to user inquiries, and ensuring IT-related problems are addressed in a timely and efficient manner.
Details of the Program:
Duration: 5/11/2026 - 7/31/2026
Hours: 40 hours/week
Pay: $20 per hour
What You Bring:
Strong written and verbal communication skills
Technical expertise
An end user-focused approach
What You'll Do:
Act as the primary point of contact for employees seeking technical support
Offer troubleshooting guidance to internal team members
Escalate complex issues to higher-level IT teams
Maintain detailed records of all support interactions
Assist in setting up new devices
Ensure software is up-to-date
Participate in training on the use of IT tools and applications
Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status).
General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give personnel so classified a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.
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