Strategic Operations Manager (m/f/d)

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ABOUT US
Wunderflats helps people find fully furnished homes for a month or more, perfect for relocations, family moves, or life transitions. It offers a secure and seamless rental experience across Europe.
Founded in Berlin in 2015 by Jan Hase and Arkadi Jampolski, Wunderflats bridges the gap between verified landlords and carefully vetted tenants. As part of Europe’s housing infrastructure, it helps activate underutilized apartments and support the evolving ways people live and work today.
More than 63,000 apartments are currently listed, and the company employs a team of over 150 people.
Learn more at www.wunderflats.com. For media inquiries, please contact: [email protected]
We’re looking for a Strategic Operations Manager to drive high-impact, cross-functional initiatives that support our growth and operational excellence.
You’ll act as an internal project owner — taking critical initiatives end-to-end from problem definition to execution and measurable business impact. Working closely with senior stakeholders across Operations, Product, Sales, Marketing, Finance, and Customer Support you’ll turn complex challenges into pragmatic, scalable solutions.
Does this sound like the right next step in your career? We would like to hear from you!
YOUR MISSION
Own and deliver strategic, cross-functional projects end-to-end with a clear business impact, especially on own innovations, changes and optimisations that increase our landlord engagement, satisfaction and listing quality on our marketplace.
Structure ambiguous problems into clear plans, timelines, and success metrics
Lead operational customer facing launches of e.g.new offers, features, and operational processes
Use data to identify root causes, validate hypotheses, and measure impact
Define and track meaningful KPIs with Data teams (e.g. Tableau)
Align stakeholders and communicate progress proactively throughout execution
Anticipate risks and adapt execution when needed
YOUR PROFILE
3-4 years of experience in Operations Strategy, Project Management, Consulting, or similar roles
Proven track record of leading cross-functional initiatives end-to-end, with a clear business impact
Strong execution focus within a business environment (not only consulting)
Excellent structuring and prioritization skills
Pragmatic, impact-driven mindset
Data-driven and analytically strong
Systems thinker with customer-centric approach
Strong communication and stakeholder management skills
High ownership and reliability
Nice to have
Experience in fast-growing or scaling environments
Exposure to marketplaces or operations-heavy businesses
Launch or change management experience
Interest in growing into leadership roles
OUR PITCH
#empathyculture: Become part of our international team with a scale-up atmosphere, where you as a person really count and your ideas and work make a real impact.
#worklifeinbalance: Our working hours are flexible and family-friendly. Your main working hours are spent in the office, but you are also welcome to work from home from time to time.
#personaldevelopment: We support you in your personal & professional development, e.g. through individual training programs, workshops, or participation in trade fairs and conferences.
#compensationpackage: Receive an attractive compensation package and a company pension plan with a 20% employer contribution.
#wunderoffice: Work from our brand new office in Berlin (Hackescher Markt), with ergonomically equipped workstations, detox room, playroom, roof terrace and fruit & drinks on us.
#welovetohavefun: Celebrate with us at our annual summer or winter party, and regular after-work gatherings, and power up in our office with yoga, table soccer and table tennis.
#morebenefits: A special discounted membership at Urban Sports Club? Decent discounts at FutureBens? Yearly travel ticket? - here you go! - and even more!
*We at Wunderflats value the diversity of our team and stand for equal opportunity and non-discrimination. We respect all differences from person to person, visible or not.