Associate Director, Facilities Supplier Management

Become a part of our caring community and help us put health first  Join a team driven by curiosity, innovation, and a commitment to excellence. We strive to deeply understand our stakeholders’ needs and craft robust procurement strategies that deliver measurable value. As experts in market dynamics and supplier capabilities, we make pragmatic, data-driven decisions that balance cost efficiency with quality. Our entrepreneurial spirit fuels proactive problem-solving and continuous improvement, enabling us to seize opportunities and navigate challenges with agility. By embodying these values, we optimize procurement performance and contribute to sustainable growth and competitive advantage. The Associate Director of Facilities Supplier Management the strategy, governance, and performance of Humana’s Facilities supplier ecosystem. This role owns strategic supplier relationships, oversees a team of Supplier Managers, and ensures measurable outcomes tied to operational excellence, cost efficiency, and business value. You will build and scale a best‑in‑class supplier management framework, ensuring clear accountability, disciplined governance, and continuous improvement across a complex Facilities supply base. This role collaborates closely with Facilities Category Managers, operational stakeholders, and executive leaders to ensure suppliers deliver against evolving business needs. Role & Responsibilities: Strategic Supplier Leadership Own and lead strategic supplier relationships across the Facilities supply base, setting clear performance expectations tied to measurable business outcomes. Develop multi‑year supplier relationship strategies and roadmaps for critical partners, including joint value creation initiatives, innovation pipelines, and continuous improvement plans. Lead supplier stratification and segmentation, ensuring governance intensity and engagement models align with supplier criticality, spend, and risk. Serve as the senior interface to key Corporate and CenterWell stakeholders, aligning supplier outcomes to evolving business needs and priorities. Governance & Performance Management Establish and run a disciplined QBR operating rhythm, including calendar management, agendas, pre‑reads, action logs, and follow‑through to drive transparency and accountability. Drive fact‑based performance management, including scorecards, KPI governance, benchmarking, root‑cause analysis, and structured corrective action plans. Implement closed‑loop stakeholder feedback mechanisms to capture voice‑of‑the‑business insights and translate them into supplier commitments and measurable improvements. Define and institutionalize supplier management standards, including policies, playbooks, training, and governance forums to scale best practices enterprise‑wide. Team Leadership Manage and develop a high‑performing team of Supplier Managers, providing coaching, capability development, and clear performance expectations. Build a high‑accountability, high‑collaboration culture, modeling strong communication, proactive problem‑solving, and continuous improvement mindsets. Cross‑Functional Partnership Partner closely with Facilities Category Managers to deliver both commercial and performance value through unified strategies and “one team” alignment. Govern onboarding for Facilities suppliers, ensuring alignment with enterprise governance, compliance standards, and readiness to perform. Use your skills to make an impact   Required Qualifications Bachelor’s degree in Supply Chain Management, Business, Operations, Engineering, or related field. 8+ years of experience in supplier management, procurement, operations, or supply chain, preferably within Facilities, Real Estate, or Indirect categories. Demonstrated success leading complex supplier relationships, governance models, and performance frameworks. Strong analytical, problem‑solving, and KPI management skills, with the ability to drive fact‑based decisions and structured accountability. Experience managing and developing teams, fostering a culture of ownership, collaboration, and continuous improvement. Excellent communication and influencing skills, able to engage stakeholders and executives across diverse business environments. In this role you will report to the Associate Vice President of Procurement. Work-At-Home Requirements:   To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:  ·       At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested. ·       Satellite, cellular and microwave connection can be used only if approved by leadership. ·       Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. ·       Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job. ·       Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.     Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.   $126,300 - $173,700 per year   This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us  Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.