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AI Workflow Adoption Lead

Evismart · Vancouver, BC, Canada, CA · 6 days ago

Back to jobs New AI Workflow Adoption Lead Vancouver, BC, Canada Apply On-site | Vancouver Office – 675 W Hastings St. About EviSmart™ EviSmart is the operations autopilot for dental laboratories. We serve 2,000+ labs across 28 countries, automating how digital dental work flows from case intake through CAD design, quality control, and client communication. Our mission: help labs scale without growing headcount. evismart.com The Role This is not a technical role. You will not write code or build integrations. Your job is to understand how our business teams actually work — sales, customer success, finance, product, marketing — identify where AI tools (Claude Cowork and related products) create the most leverage, and systematically drive adoption until usage is a habit, not an experiment. This is a full-time, in-office role based at EviSmart’s Vancouver headquarters. Daily on-site presence is required. The output of this role is documentation, changed behavior, and measurable weekly active usage — not software. What You Will Do Shadow and map workflows across all business functions: sales, customer success, finance, product management, and marketing Identify the highest-value AI insertion points for each function and prioritize by impact and adoption likelihood Build function-specific prompt libraries — how a CS rep uses Cowork differently from a finance analyst or a sales rep Create role-specific onboarding templates, workflow SOPs, and quick-reference guides each team can follow independently Navigate strong, opinionated team leads to get genuine buy-in — not compliance Run adoption sprints per function; track usage weekly, identify resistance, and iterate on playbooks accordingly Maintain a living internal AI workflow wiki covering all business functions What We're Looking For Has owned a software rollout across multiple business functions — ideally spanning revenue, finance, and customer success simultaneously Has used Claude, ChatGPT, or an equivalent AI tool daily for at least 6 months; can write effective, function-specific prompts on the spot without preparation Comfortable presenting to and earning buy-in from experienced, opinionated business leads — not just facilitation, but genuine persuasion Strong written communicator; produces SOPs and playbooks that senior operators actually follow Comfortable working across distributed teams and time zones via async communication when needed Background in revenue ops, customer success operations, management consulting, or SaaS implementation What We Are Not Looking For AI strategists or consultants who present frameworks without hands-on rollout experience Developers or technically-focused prompt engineers — this is a process and behavior change role Big-company coordinators who 'aligned stakeholders' rather than owning outcomes People who need a fully remote setup — this role requires daily in-office presence at Vancouver HQ 90 Days Success Metrics Day 30: Workflow maps complete for all business functions; top AI insertion points identified and validated with each function lead Day 60: Role-specific prompt libraries and SOPs live for at least 4 functions; adoption sprints underway with active participation Day 90: Measurable weekly active usage across targeted functions; internal AI workflow wiki published and in daily use Apply today @ Evismart Careers Create a Job Alert Interested in building your career at Evismart? 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Headquarters

Vancouver, BC, Canada

Work Location

hybrid

Job Category

Customer Success

Application Deadline

Not specified

Job Type

full-time

Experience Level

lead

Application Method

Apply via JobSpring

Salary

Not specified

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