Product Manager, AI Products

On-site | Vancouver Office – 675 W Hastings St.
About EviSmart™
EviSmart™ is a global leader in AI-powered dental workflow automation and CAD design outsourcing. Trusted in 26+ countries, we're reshaping how modern dentistry works — starting with the AI that automates crown design and gets smarter with every case through a user preference learning engine.
We're a hands-on team that moves fast, stays close to our customers, and builds things that matter. Everyone here is in it together.
The Role
This role sits at the intersection of AI capability and customer experience. An ML team is building the models — your role is to define what customers see, how they interact with it, and why they keep coming back. It's a collaborative co-lead model where the ML lead owns the model and you own the product direction, with equal weight on both sides.
You'll spend meaningful time in the field — with labs, designers, and dentists — building the kind of firsthand user understanding that shapes every roadmap decision. The competitive landscape is active, and EviSmart's advantage is a preference learning engine that compounds over time in a way that's hard to replicate.
As the AI product matures, this role grows with it — expanding into product leadership for the broader platform and nurturing a junior PM alongside you. There's real room here for someone who's ready to grow into more.
What You’ll Do
Own the product roadmap for the AI module — automated crown design through to the preference learning engine that tailors output for every user
Define the end-to-end customer experience: case submission, design review and acceptance, 3D viewer, and the integration touchpoint between the platform and the AI module
Build and maintain a shared user insight library — drawing from regular conversations with labs, designers, and dentists that the whole team references
Define success metrics before building, instrument every feature, and let usage data guide prioritisation
Own competitive positioning for the product
Over time, take on product leadership for the platform squad and nurture a junior PM as the team scales
What We’re Looking For
6–8 years of product management experience spanning AI or data-driven products and frontend SaaS platforms
Has shipped an AI or ML-powered product and is comfortable enough with model behaviour to make informed product tradeoffs
Has shipped a PLG or self-serve SaaS product — understands activation metrics, conversion funnels, and in-product growth
Data-oriented — defines success metrics before building and uses analytics to guide prioritisation
Deeply user-centric — builds product instincts from direct customer exposure, not filtered feedback
Thrives with a degree of ambiguity — comfortable making decisions with incomplete information and iterating based on what they learn
Has worked on multi-stakeholder products where different user types have competing needs
Has nurtured junior PMs and genuinely enjoys seeing the people around them grow
Dental or healthcare experience is a genuine advantage — but curiosity and the ability to learn a new domain deeply matters more
Ability to collaborate, influence, and align across multiple teams
Strong data-driven decision-making skills with experience deriving business strategy from data
Experience with beta testing and collecting customer feedback for product iteration
Excellent ability to explain complex concepts to both technical and non-technical audiences
Experience in a startup environment with a passion for fast iteration and continuous improvement
Bonus Points
Experience with 3D file formats or design review workflows
Familiarity with dental lab operations or clinical workflows
Why Join Us?
Lead product for a live AI platform in a market that's just beginning to be shaped by great software
Work directly alongside the ML team — close to the technology and close to the customer
Real room to grow — this role expands in scope as the product and team mature
A collaborative, in-office culture in downtown Vancouver where good ideas move fast and every contribution is felt
4 weeks PTO, full benefits, and competitive compensation
If you’re ready to build world-class products, move fast, and make a real impact in healthtech — we’d love to hear from you.
Apply today @ Evismart Careers