Senior Payroll and Business Travel Manager

<h2 class="jd-evergreen-hl">Discover your future at Citi</h2>
<p class="jd-evergreen-text">Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p>
<h2 class="jd-evergreen-hl">Job Overview</h2>
<p><b>Senior Payroll and Business Travel Manager</b></p><p>Are you looking for a career move that will put you at the heart of a global financial institution? This role requires a seasoned professional role with a specific focus on UK Payroll. The ideal candidate will Integrate subject matter and industry expertise within a defined area.</p><p></p><p>By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.</p><p></p><p><b>Role Overview</b></p><p>Citi Global Payroll Services (GPS) currently has an opportunity within our UK Team for a Senior Payroll and Business Travel Manager who will manage Global Cross Border Mobile Employees. &nbsp;Partnering with Corporate Tax, HR, Risk Management, and local payrolls, the candidate must have strong project management skills and be able to communicate effectively within all levels of the organization.&nbsp;The ideal candidate will also have experience with cross border employment tax, global external system implementations and familiarity with cross border administration.<br></p><p><b><span>What you’ll do</span></b></p><ul><li>Supports planning, directing and coordination of day-to-day activities of running portfolio of Cross Border Remote Work (CBRW) and Short-Term Business Visitor (STBV) programs</li><li>Administers and manages the global Cross Border Mobile Employees (CBRW &amp; STBV) systems/ applications delivering system enhancements to increase automation and user productivity</li><li>Acts as CBRW &amp; STBV programs SME with strong understanding of operational details to support the overall program</li><li>Manages critical and time sensitive issues &amp; cases involving senior level / sensitive cases including any escalations</li><li>Identifies and drives resolution of issues, including those outside established programs of work</li><li>In close partnership with payroll and corporate tax, coordinates review of tax implications for CBRW and STBV populations and ensures delivery of advice to impacted stakeholders</li><li>Establishes partnership with HR Partners, Corp Tax and senior stakeholders to review/create business requirement documents, functional specifications and change requests (CRs)</li><li>Partners with HR Help Center technology team to suggest and lead efforts related to Cross Border Mobile Employees programs enhancement</li><li>Coordinate with a cross-functional team including GFT, UAT and Business SMEs to define business priorities and develop solutions which mitigate risk where necessary and maximize benefit to the business</li><li>Partners with Technology as a central point of contact throughout the planning, design, build, testing and release of global Cross Border Mobile Employees technology solutions</li><li>Maintains process and program documentation including for internal audit purposes</li><li>Oversees external system implementation and ongoing vendor management</li><li>Manages vendor(s) in line with the Citi Third Party Management policy i.e. third-party Risk assessments, application vulnerability assessments, cross border data clearance, and control functions for compliance</li><li>Provides reporting and KPIs on STBV &amp; CBRW programs, leveraging the global dashboard tools</li><li>Plays a lead role in implementing process re-engineering ideas</li><li>Analyses data and provides key trends to support decision making on the process/system solution</li></ul><p></p><p><b><span>What we’ll need from you</span></b></p><ul><li>Knowledge of US Tax.</li><li>Previous experience with Global Cross Border Mobile Employees.</li><li>Strong Managerial / leadership expertise with prior experience in managing teams.</li><li>Excellent written / verbal communication and presentation skills.</li><li>Excellent influencing, facilitation, and partnering skills.</li><li>Demonstrated experience and ease in interfacing with Senior Management.</li><li>Ability to manage workstreams in parallel and multitask, exceptional time-management skills.</li><li>Prioritizes work in alignment with organizational and departmental goals.</li><li>Ability to operate in a team environment, working efficiently in a multi office/time zone/cross-cultural environment and countries.</li><li>Strong attention-to-detail. Excellent judgment and independent decision-making ability.</li><li>Proficient user of MS Office products (Word, Excel, Outlook, etc.) required.</li><li>Prior experience with Service Now / Workday functionality is desirable.</li><li>Experience in working in transformational projects is desirable/</li><li>Either a Bachelor’s/University degree plus a relevant experience or a extensive relevant experience.</li></ul><p></p><p><b><span>What we can offer you</span></b></p><p>We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.</p><p></p><p>By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:&nbsp;</p><ul><li><p>Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.</p></li><li><p>A discretional annual performance related bonus&nbsp;</p></li><li><p>Private medical insurance packages to suit your personal circumstances.</p></li><li><p>Employee Assistance Program&nbsp;&nbsp;</p></li><li><p>Pension Plan&nbsp;</p></li><li><p>Paid Parental Leave&nbsp;</p></li><li><p>Special discounts for employees, family, and friends&nbsp;</p></li><li><p>Access to an array of learning and development resources&nbsp;</p></li></ul><p></p><p>Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.&nbsp; We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.&nbsp;</p><p></p><p><b><span>Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.</span></b></p><p><span>#LI-SM9</span></p><p style="text-align:inherit"><span><span><span><span><span><span><span><span><span><span><span><span class="WHR0">------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><p style="text-align:left"><b><span>Job Family Group: </span></b></p>Operations - Services<p style="text-align:inherit"><span><span><span><span><span><span><span><span><span><span><span><span class="WHR0">------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><p style="text-align:left"><b>Job Family:</b></p>Payroll<p style="text-align:inherit"><span><span><span><span><span><span><span><span class="WHR0">------------------------------------------------------</span></span></span></span></span></span></span></span></p><p style="text-align:left"><b><span>Time Type:</span></b></p>Full time<p style="text-align:inherit"><span><span class="WHP0">------------------------------------------------------</span></span></p><p><b><span>Most Relevant Skills </span></b></p>Please see the requirements listed above.<p>------------------------------------------------------</p><p><b><span>Other Relevant Skills </span></b></p>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><p style="text-align:left"><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><p style="text-align:inherit"><i><span></span></i></p><p style="text-align:left"><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i><a href="https://www.citigroup.com/citi/accessibility/application-accessibility.htm" target="_blank">Accessibility at Citi</a><span>.</span></i><br><br><i><span>View Citi’s </span><a href="https://www.citigroup.com/global/eeo-aa-policy" target="_blank">EEO Policy Statement</a><span> and the </span><a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" target="_blank">Know Your Rights</a><span> poster.</span></i></p>